Troubleshooting Life – How to be your own tech support

problem solving flowchart

Many years ago I worked in a call centre doing tech support for a computer company. Angry, upset and frustrated people would call in and tell me the issues they were having with their computers, and the tech support team would go through a few basic troubleshooting techniques to solve their problems. There was always a basic order to solving computer related issues, and I feel like this is how I am working my own life right now, I’m doing the tech support.

  1. is the computer on? are the lights on? is it plugged in?
    I have a pulse – check, I’m breathing – check, and the lights are indeed on on most days LOL sometimes a bit dimmer than on other days, but the power is on.
  2. turn it off, then on again
    I think we tried this when Steve had his heart attack – that was definitely a reboot – and while thankfully the ‘computer’ didn’t completely power off, his almost dying did set the switch to the off position temporarily, which allowed us to wake up and to realize that life is short.
  3. stop or uninstall a program running in the background
    This kind of feels like where I am today. Work was the background program that I stopped running, and now I’m waiting to see if that creates changes in how things are operating. Does my computer work better with less background apps?

Knowingly or not, I used to ‘blame’ a lot of my issues on work – for example, I’ve had a hard day and I’m too tired to work out, or to make a good meal, or to be nice to my partner. Let me be clear on the last point – I never intentionally acted like an uber bitch to Steve, and then used work as the reason for my bad behaviour, but I have observed this behaviour in myself, and in others all the time. We seem to give the best of ourselves all day at work, just to be exhausted by the end of the day and have nothing left to give to our partners, the ones we claim to love more than anything in the world. So often we come home from a ‘hard day at work’ and shit all over them.
Without the work grind to blame for my shortcomings, I’m reflecting on the changes in how I am acting, and in how I’m feeling, and I think there has been a marked improvement in my ‘operating system’, to keep with the computer theme.

Anyhow, that seems to be where things are at, and I am discovering things about myself each day.


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8 comments… add one
  • Sherri
    October 18, 2014, 9:39 am Reply

    OMG Ange!! I finally got time to read your blog. I know, I know, this whole “life is so freaking busy, running on the hamster wheel” business is what I am living and can so relate to. I love how you make me think and look inside myself rather than the go, go, go, busy busy all the time. I am so in awe of what you and Steve are doing. It is what everyone dreams about but never does. Way to go, girl! And yes, there is going to be some ‘adjustment’. You’ve just completely turned your life upside down, essentially flipping the bird to societal norms!! Love your blogs, they are SO you and they make me miss you lots. But, I love hearing about them and your thought process as you embark on this scary but amazing adventure. I look forward to following you through this journey!!

    • Ange
      October 19, 2014, 8:55 pm Reply

      Aww thanks Sherri!! I miss you guys! And I hope reading the blog helps you remember to slow down and be in the moment every now and then at least!!

  • Gen
    October 20, 2014, 10:15 am Reply

    I wish I could reset too! I hear you! Miss you and can’t wait to read more blog posts 🙂 you’re my pep talk!!!!!!

  • Anita
    October 20, 2014, 9:18 pm Reply

    I love your blog and have read every one so far. Am looking forward to the next one 🙂

    • Steve
      October 21, 2014, 1:06 pm Reply

      Thanks Anita. We should have some more posts soon. In the meantime don’t forget to check out our Instagram and Flickr for recent pictures 😉

  • Anita
    October 22, 2014, 8:08 pm Reply

    Is there a link to your flickr and instagram accounts?

    • Ange
      October 25, 2014, 5:41 pm Reply

      Hi Anita! Thanks so much for reading and following along with us! You can find links to all of our social media accounts under the heading “follow us on the line” there are icons linking to Instagram, Flickr, Twitter, Facebook, Pinterest etc

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